Our client was a Digital Marketing company looking at aggressive growth. They had a growing list of clients but their delivery engine wasn’t able to keep up with their fast paced growth

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Key Challenges

To organize their Delivery Organization for Future Growth thru:

• Increasing throughput and reducing “time to market”

• Re-vamping their operating model to be more agile and scalable

• Streamlining and Standardizing their processes and practices

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Our Approach

We took the Industrial Strength IT concept and re-vamped their operations through:

• Focused on building governance mechanisms including stage gates, dashboards, revised role descriptions amongst others to provide “visibility”, “control”, “predictability” & “scalability”

• Streamlined and Standardized their processes and helped them move from being people-centric to process-centric

• Put in place quantitative measures to enable collection, tracking & reporting of progress & quality of the product as it passed thru the delivery chain

 

Effilor's Solution

• Increased throughput of their EVA’s from 5-6 a month to 25-30 a month

• Quicker turn around time leading to increased client satisfaction

• Increased ability to service more clients