Survey Insights
Organisational Design in the Age of AI: India Survey 2026
Effilor surveyed 183 respondents in India-based organisations on how AI is changing the way their organisations are structured, led, staffed and measured.
Six takeaways from our survey
01
Adoption is not the constraint. Absorption is.
Around two-thirds of respondents report employees eager to adopt AI and a similar share say AI agents already perform work once done by staff. But only a third have defined who is accountable for an AI-influenced decision and only a third have told employees how their performance will now be judged.
02
Comfort with AI assisted decisions is not translated into Accountability.
While leaders are comfortable with taking decisions using AI-assisted insights, the same has not translated into governance mechanisms, especially for Accountability of those decisions.
03
A third of respondents are changing shape without building the scaffolding.
Exposed Movers, the largest archetype, are restructuring roles at pace while sitting a full point below their peers on governance and performance readiness.
04
Anxiety peaks in middle management.
Forty-seven per cent of mid and senior managers report workforce anxiety about job security, against 27% of executives. The layer being asked to lead the change is also the layer whose own coordinating work AI most directly absorbs.
05
Respondents want judgment and are de-prioritising how judgment gets built.
Critical thinking (61%) and decision-making (59%) top the capability agenda. Coaching and developing people (30%) and resilience under pressure (18%) sit at the bottom.
06
Transformation and strain travel together.
Deep Transformers score highest on every measure of progress. They also report the highest anxiety and the sharpest sense that pace has outrun their people. Accountability is the one dimension on which they are no better than anyone else.
Orchestrating a Learnability Transformation: India Survey 2021
Everyone agrees that Learning is one of the critical success factors for the long-term success of any organization but in the same breath most will also agree that making learning effective and sustainable is one of the key challenges grappling organizations.
Effilor undertook extensive research covering over 50 organizations to understand the real and persistent challenges that organizations face in making learning effective.
Key takeaways from our survey
01
Ensure alignment of learning with the overall Strategic direction
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Organizations need to look beyond immediate skill gaps
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Learning interventions need to drive strategy execution across the organization and not just tactical and immediate gaps
02
Co-ownership between HR and Business is vital for learning effectiveness
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L&D need to take accountability of impactful and relevant delivery of learning needs
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Business need to take accountability for application, measurement and realization of learning into productive outcomes
03
Designing learning journeys are essential to ensure impact of learning
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Organizations need to contextualize learning by identifying learner personas to cater to specific needs of learners
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Learning journeys need to be aligned with the ‘flow of work’
04
70:20:10 learning framework is essential for enhancing effectiveness of learning
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Organizations need to holistically embrace the 70:20:10 learning framework
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Capability enhancement to be tied to business performance and observable changes in behavior
05
Creating an environment that supports learning and growth is critical to success
In order change behavior and create sustainable learning organizations, 3M’s need to be addressed namely:
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Meaning – clarity of purpose and objectives for learning
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Management – Managers being actively engaged & involved in ensuring practical learning with immediate opportunities to apply at work
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Measurement – metrics to assess impact of learning on business performance